Our Action List
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Setup
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Receive signed P&S Agreement. |
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Set up new deal in the TC database, TC web site, and the online Customer Dashboard. |
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Verify all contingency due dates, Mutual acceptance date, etc. |
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Call agent if anything missing (i.e. Form 17, etc.). |
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Prepare commission disbursement forms and send them to the appropriate parties.
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Processing
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Order Title (or verify title has been ordered) and have copies sent to all parties. |
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Fax set up to escrow: commission disbursement and copy of P&S agreement. |
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Send letter, coversheet and copy of P&S agreement to seller. |
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Send letter to Selling Agent with Transaction Summary Report. |
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Email digital copy of the Transaction Summary Report and the commission disbursement form to Client (Listing Agent). |
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Verify with Lender that the Buyer has made loan application, and request copy of the Buyer’s pre-qualification letter. Store letter digitally in file. |
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If there is an Earnest Money note due, note due-date and task to get copy of check from selling agent |
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Change the listing status in NWMLS to STI.
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Key Date Tracking
TC reminds Agents via phone call and/or email the day before contingency due dates. Contingencies tracked for Agent include:
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Inspection Contingency. Change the listing record in NWMLS to pending or Contingent. |
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Finance Contingency. Check with lender that all is well and, upon request, call Selling Agent to fax us a removal for the contingency. |
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Form 17. |
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House Sale Contingency. |
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Resale Certificate. |
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Sale Pending Expiration. |
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Appraisal Call to Lender.
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Relationship Management and Intra-Party Communications
Your TC will help you maintain communication with the other parties involved in the transaction.
Letters Sent of Behalf of Agent – on the Agent’s letterhead (provided by Agent).
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Utility letter to Seller with moving packet, including change-of-address kit. |
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Closing Letter to Seller, thanking them.
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Communication with Lender
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Check in periodically with Lender to make sure file is going smoothly. |
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Regarding appraisal, request copy for digital storage and review. Track any work orders. |
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Request estimated arrival date of Loan Docs to Escrow.
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Communication with Escrow
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Call to verify status of Loan Docs and signing appointments |
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Request advance copy of settlement statement for Agent, email to Agent upon receipt. |
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Call escrow day of closing to make sure recording and funding occurred with no problems.
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Other duties
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Check with Agent if Buyers to do a walk thru. |
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Fax all additional addenda to Escrow and Listing Office Manager throughout transaction. |
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Make sure Title and CC & R’s are received. |
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Order sign down (upon request by Agent). |
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Change status in NWMLS to Sold.
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